Interest at 3% per month will be charged on all overdue balances until full payment is made.

Urban Vibe Interior Design retains a lien over all processed boards and materials until payment is received in full.

Any legal, administrative, or collection costs incurred in recovering outstanding amounts shall be charged to the customer’s account.

Goods processed to customer specifications are not returnable or exchangeable.

The client is fully responsible for the accuracy of measurements, board specifications, thickness, and finishes supplied. Urban Vibe shall not be liable for errors arising from incorrect client instructions.

All goods must be inspected upon collection. Any claims or queries must be logged within 7 days from the invoice date. 

Completed jobs must be collected within the agreed time. Urban Vibe reserves the right to charge storage fees or dispose of uncollected items after reasonable notice.

Risk transfers to the client upon collection or delivery. Urban Vibe is not responsible for damage caused by improper handling, transportation, or installation after release.

Use your Invoice Number/ Sales Order Number for reference in collection of processed order.